Help & Support
Welcome to the Safewoo Help Center. Here you can find answers to common questions. If you can't find what you're looking for, feel free to contact us.
What is Safewoo?
Safewoo is a VPN service designed to protect your privacy and secure your internet connection. We offer a no-logs service, ensuring that your online activities are never monitored or stored.
How do I set up Safewoo on my device?
You can download the Safewoo app from the App Store for iOS and macOS, or from our website for other platforms. Once installed, simply log in with your account and connect to a server.
What should I do if my connection is slow?
If you experience a slow connection, try switching to a different server location. Sometimes, servers that are geographically closer to you offer better speeds. You can also try restarting the app.
How can I manage my subscription?
You can manage your subscription directly within the app through the account settings. There, you can view your current plan, change it, or cancel it if needed.
Is Safewoo really a no-logs VPN?
Yes. We are a strict no-logs VPN. We do not collect any information about your online activities, including your IP address, browsing history, or connection timestamps. For more details, please read our Privacy Policy.
Still Need Help?
If you have any other questions, please don't hesitate to reach out to our support team.
Contact Support